top of page
Privacy Statement
Introduction
J.H. Fletcher & Co. ("J.H. Fletcher," "Fletcher," "we," "our," or "us") is committed to protecting your privacy and handling personal information responsibly.This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit jhfletcher.com, submit inquiries, request information, engage with our products and services, participate in events, or otherwise interact with our business.By accessing or using our website, you agree to the practices described in this Privacy Policy.
Introduction
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
-
Name
-
Company name
-
Job title
-
Business email address
-
Telephone number
-
Mailing address
-
Country or region
-
Information submitted through contact forms
-
Quote requests
-
Service inquiries
-
Employment applications
-
Event registrations
Information Collected Automatically
Information We Collect
When you visit our website, we may automatically collect:
-
IP address
-
Browser information
-
Device information
-
Operating system
-
Referring website information
-
Pages viewed
-
Website interaction data
-
Date and time of access
How We Use Information
How We Use Information
We may use information collected through our website to:
-
Respond to inquiries
-
Prepare quotations and proposals
-
Provide customer support
-
Improve website functionality
-
Analyze website performance
-
Measure marketing effectiveness
-
Send product updates and company news
-
Promote products, services, and events
-
Recruit and evaluate job candidates
-
Maintain website security
-
Detect fraud and unauthorized activity
-
Comply with legal obligations
Business Contact Information
Business Contact Information
As a business-to-business manufacturer and supplier, J.H. Fletcher & Co. may collect and process professional contact information, including:
-
Names
-
Business email addresses
-
Business phone numbers
-
Job titles
-
Company affiliations
-
Industry-related information
Information may be obtained from:
-
Direct interactions
-
Customer relationships
-
Industry events and trade shows
-
Publicly available sources
-
Business directories
-
Referral sources
-
Marketing activities
-
Reputable business information providers
We use this information to support sales, customer engagement, business development, event invitations, recruiting, marketing communications, and account management activities.
Business Communications
Business Communications
J.H. Fletcher & Co. may communicate with customers, suppliers, distributors, partners, industry professionals, and prospective customers regarding products, services, technical resources, events, training opportunities, and business initiatives.
Recipients may opt out of marketing communications at any time using the methods described in this policy.
Cookies & Tracking Technologies
Cookies & Tracking Technologies
What Are Cookies?
Cookies are small files placed on your device to help websites function, remember preferences, and improve user experiences.
Types of Cookies We Use
Essential Cookies
Required for website functionality, security, and navigation.
Analytics Cookies
Used to understand:
-
Website traffic
-
Visitor behavior
-
Website performance
-
Content effectiveness
Functional Cookies
Used to remember preferences and improve usability.
Marketing Cookies
Used to support:
-
Advertising campaigns
-
Performance measurement
-
Content personalization
-
Lead generation activities
Managing Cookies
Most web browsers allow users to view, delete, or block cookies. Disabling cookies may affect certain website features and functionality.
Analytics & Advertising Services
Analytics & Advertising Services
J.H. Fletcher & Co. may use analytics and advertising platforms to help understand website usage and improve marketing performance.
These services may collect information regarding website visits, pages viewed, device information, and interactions with digital content.
Information Sharing
Information Sharing
We may share information with:
-
Corporate affiliates
-
Authorized distributors
-
Service providers
-
Website hosting providers
-
Marketing and analytics partners
-
Professional advisors
-
Auditors
-
Legal counsel
-
Government authorities when required by law
We do not sell personal information for monetary compensation.
Data Security
Data Security
J.H. Fletcher & Co. maintains administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of storage or transmission can be guaranteed to be completely secure.
Data Retention
Data Retention
Information is retained only as long as necessary to:
-
Support business operations
-
Fulfill legal requirements
-
Maintain customer relationships
-
Resolve disputes
-
Enforce agreements
Your Privacy Rights
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
-
Access personal information
-
Correct inaccurate information
-
Delete personal information
-
Restrict certain processing activities
-
Object to certain uses of data
-
Opt out of marketing communications
Requests may be submitted using the contact information provided below.
Do Not Sell or Share Personal Information
Do Not Sell or Share Personal Information
J.H. Fletcher & Co. does not sell personal information for monetary compensation.
Depending on applicable laws, certain advertising and analytics activities may be considered the sharing of personal information.
Individuals may request access, correction, deletion, or opt-out rights as provided under applicable law.
We will not discriminate against individuals for exercising privacy rights.
Email Marketing & Anti-Spam Policy
Email Marketing & Anti-Spam Policy
J.H. Fletcher & Co. sends marketing emails only to customers, business contacts, individuals who have requested information, event attendees, and individuals or organizations who may have a legitimate business interest in our products and services.
We comply with the U.S. CAN-SPAM Act and other applicable anti-spam laws.
We Will:
-
Clearly identify J.H. Fletcher & Co. as the sender.
-
Use accurate sender information and subject lines.
-
Include our physical mailing address.
-
Provide a clear unsubscribe option in every marketing email.
-
Process unsubscribe requests promptly and within 10 business days.
-
Honor opt-out requests and maintain suppression records as required by law.
-
Protect mailing lists and never sell email addresses.
-
Require third parties acting on our behalf to follow this policy and applicable laws.
-
Send marketing communications only when permitted by applicable law or when a legitimate business relationship exists.
Unsubscribing
To stop receiving marketing emails:
-
Use the unsubscribe link contained in any marketing email, or
-
Contact us at unsubscribe@jhfletcher.com
Children's Privacy
Children's Privacy
This website is intended for business and commercial audiences and is not directed toward children under the age of 18.
We do not knowingly collect personal information from children.
Third Party Websites
Third Party Website
This website may contain links to third-party websites. J.H. Fletcher & Co. is not responsible for the content, privacy practices, or policies of those websites.
International Visitors
International Visitors
Information submitted through this website may be processed and stored in the United States or other jurisdictions where our service providers operate.
By using this website, you consent to such processing and transfer.
Policy Updates
Policy Updates
J.H. Fletcher & Co. reserves the right to update this Privacy Policy at any time.
Updates will be posted on this page and reflected by a revised "Last Updated" date.
Contact Us
Contact Us
J.H. Fletcher & Co.
402 High Street
Huntington, WV 25705 USA
Phone: (304) 525-7811
Email: marketing@jhfletcher.com
If you have questions regarding this Privacy Policy or wish to exercise privacy-related rights, please contact us using the information above.
bottom of page