Customer Service

Customer service is a priority for us at  J.H. Fletcher & Co.™. The service we extend to our customers is unparalleled in the mining industry within the US and abroad. We are never but a phone call away for all your service needs. Don’t hesitate to contact our field service personnel or service center with questions for all your J.H. Fletcher & Co.™ equipment needs.

Customer Service Representatives

Frank Fetty
Service Manager
Corporate Office
(304) 525-7811 Ext. 263
Josh Murphy
Corporate Office
(304) 525-7811 Ext. 562
Justin Roberts
Technical Support
Corporate Office
(304) 525-7811 Ext. 259

Lannie Robinson
Field Service Coordinator
Corporate Office
(304) 525-7811 Ext. 229

Customer Satisfaction Survey

At  J.H. Fletcher ® Co.™, we are committed to exceeding our clients' expectations through the quality of our products. Your feedback is important in helping us provide the best product possible, and we would like your help. We have provided a customer satifaction survey and would value your opinion. Your response will help us to improve the quality of our products and services that we provide. Please fill out the following survey, and in return for your time and opinion, we will provide you with a Fletcher hat and Quality Assurance Sticker.